The challenge
High growth ambition, delivery momentum stalled.
The integration carried strategic significance — expanding the organisation's footprint into commercial and embedded network markets whilst aligning highly complex processes and systems, people, and culture across geographies. But momentum had stalled post-acquisition, clouding strategic clarity.
- Leaders lacked time and a clear path forward. Without a defined structure, the integration was competing with the demands of running the business day-to-day.
- Teams were unsure of priorities. Blocks and workarounds had become normalised, with no shared direction to move against.
To unlock value, the business needed a shared direction, visible governance to align leaders and teams, and a repeatable model it could carry forward into future integrations.
Our approach
Disciplined governance to re-energise the integration.
PQ established the governance and delivery structures the integration needed — then worked shoulder-to-shoulder with leaders to bring momentum back.
- Established governance. Set up executive-level steerco and functional workstreams to bring structure and drive momentum across the program.
- Set integration strategy. Facilitated strategy sessions with C-suite and senior leaders to define direction and build unified commitment to a shared outcome.
- Mapped delivery. Engaged 30+ leaders from C-suite to front line to align on priorities and shape the delivery roadmap.
- Enabled teams to deliver. Provided purpose-built tools including detailed workstream plans, dashboards, a dependency register, and regular health checks — giving teams the confidence to act.
The outcomes
Alignment, momentum, and a scalable integration model.
The integration moved from friction to forward momentum — and the organisation came away with a model it could use again.
Accelerated momentum
Focus replaced friction, with teams and leaders aligned on priorities and accelerated decision making and issue resolution.
Empowered people
Ownership replaced hesitation, with clarified roles and accountability catalysing action across all workstreams.
Strengthened culture
Connection replaced silos, building trust and a sense of shared purpose across both organisations.
Sustained drive
A disciplined delivery rhythm kept progress visible and on track throughout the engagement.
Integration playbook
Lessons distilled into a repeatable model, giving leaders a faster path for future integrations.